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Blue Cross Blue Shield is looking for a Director of Human Resources

    February 9, 2023

    Job Description Summary:

    Under the direction of the President & CEO, assumes primary responsibilities for the full range of Human Resource operations of BCBSWY, including talent management, compensation administration, benefits administration, employee engagement and communications, staff and leadership development, and monitoring adherence to governmental regulations related to employment practices. Develops policies, procedures and other written or electronic guidelines to ensures consistent, non-discriminatory employment practices. Provides career counseling and acts as advisor to management with respect to employment issues and policies/procedure interpretation, maintaining a balance between the needs of the BCBSWY employees and the goals and responsibilities of the company.

    Job Description:

    GENERAL PURPOSE

    Under the direction of the President & CEO, assumes primary responsibilities for the full range of Human Resource operations of BCBSWY, including talent management, compensation administration, benefits administration, employee engagement and communications, staff and leadership development, and monitoring adherence to governmental regulations related to employment practices.  Develops policies, procedures and other written or electronic guidelines to ensure consistent, non-discriminatory employment practices.  Provides career counseling and acts as advisor to management with respect to employment issues and policies/procedure interpretation, maintaining a balance between the needs of the BCBSWY employees and the goals and responsibilities of the company. 

     

    ESSENTIAL DUTIES/RESPONSIBILITIES [Core 25d]

    • Serves as the primary contact with company management, employees, retirees, the Blue Cross Blue Shield Association Benefit Programs staff, benefit plan vendors, governmental agency representatives, and outside consultants regarding employee/retiree benefits.
    • Coordinates the BCBSWY recruitment and selection process, including the development and maintenance of current and accurate job descriptions and related compensation assignments for all jobs.
    • Provides direction to executive and operational leadership, in conjunction with the General Counsel and Compliance Officer, regarding compliance with human resources laws, regulations, and statutes.
    • Provides direction and oversight for all compensation and benefits activities, ensuring regulatory compliance, equity, and competitive salary levels necessary to attract and retain qualified staff.
    • Supports the ongoing BCBSWY total compensation philosophy and structure. This includes the processes for managing, analyzing, and determining the salary, incentives, and benefits each employee receives, and a structured process for communicating same to all employees. 
    • Develops and maintains human resources policies, procedures and programs, including relevant Corporate policies and procedures and the Employee Handbook.
    • Directs the efficient and effective use of one or more Human Capital Management software systems, serving as a Subject Matter Expert and top-level administrator for such comprehensive Human Resource applications.
    • Directs the development of training and organizational development programs through staff or external consultants, that address personal, professional, and organizational needs of employees and departments, supporting equitable opportunities for continuous learning.
    • Facilitates effective communication between employees and management, advising supervisors/managers with regard to employee coaching, counseling, and discipline.
    • Coordinates the joint efforts of Legal and Building/Grounds departments to ensure safe and secure workplaces for all BCBSWY employees.   
    • Demonstrates commitment to working with diverse populations and understand/follow the corporate Equal Employment Opportunity and Affirmative Action policies and practices.
    • Works toward quality initiatives.
    • Oversees various employee committees (e.g. Employee Benefit Association, Wellbeing, Employee Engagement, and others) and acts as liaison with senior management for those committees.
    • Oversees budget and spending responsibilities associated with the Human Resources function.
    • Other duties as assigned.

     

    SUPERVISORY DUTIES

    • Supervises two or more subordinate employees in the Human Resources unit. 
    • Ensures the timely coordination and completion of routine supervisory duties for assigned staff, including the development and maintenance of staff work schedules, review and approval of time records and related payroll documents, assessment of technical training needs and the provision of appropriate training, and performance coaching, counseling, and annual reviews per organizational policy and procedure.
    • May lead the work of staff in other departments through project or matrixed workgroups

     

    JOB QUALIFICATIONS

     

    KNOWLEDGE, SKILL & ABILITY: [Core 25b]

    • Knowledge of all aspects of human resources administration.
    • Understanding of organizational design and operational characteristics. 
    • Skill in the handling of work groups and teams in order to accomplish mission and objectives. 
    • Ability to deal with individuals and/or groups, in a formal and informal manner. 
    • Ability to deal with individuals under stressful conditions.
    • Good communications and negotiation skills.

     

    EDUCATION, LICENSURE, OR FORMAL TRAINING: [Core 25a & 25c]

    • Bachelor’s degree (typically in Human Resources, Psychology or Business Administration) required, Master’s degree preferred. 
    • Professional certification(s) strongly preferred (SPHR, SCP).
    • Current valid driver’s license required.

     

    EXPERIENCE: [Core 25a]

    Five to seven years of work experience (typically performing in a Human Resources management capacity) required.

     

    MATERIAL AND EQUIPMENT DIRECTLY USED:

    Standard office equipment.

     

    WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:

    Works in an office environment.  Physical activities include, but are not limited to, keyboard and calculator manipulation, carrying listings and reports short distances to other departments, and telephone use.  Physical activity associated with company-sponsored events/activities.

     

    ACCESS TO PROTECTED HEALTH INFORMATION (PHI)

    Access to Protected Health Information (PHI) will be limited to that which is necessary to carry out job duties outlined above.

     

    Apply today! 

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